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BMW Group renews roadside assistance contract with Allianz Global Assistance

This contract renewal builds on a 34-year partnership and will see Allianz Global Assistance continue to deliver roadside assistance services, including Dedicated Technicians, enhanced customer support, supply of branded replacement vehicles and downtime management services.

Richard Price, aftersales director of BMW UK, said: “Allianz Global Assistance is an important partner of ours, delivering exceptional service and innovation to our customer assistance programme. Allianz Global Assistance’s drive and expertise continues to make them our preferred partner and we look forward to continuing our relationship.”

Lee Taylor, chief sales officer from Allianz Global Assistance, added: “Our partnership with BMW Group is a perfect example of how a working relationship can evolve over many years to meet and exceed the changing requirements of customers. We are immensely proud that we continue to be chosen by BMW Group and look forward to developing the services throughout the contract period.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.