Zenith is offering ‘agile’ working to all of its 1,000 colleagues, supported by new technology, training and facilities.

Stuart Price, chief people officer at Zenith

Its employees will be allowed to decide where and when they work, balancing the requirements of customers, the team and personal needs.

The firm’s plans for flexible working were already being made before the pandemic, with growing numbers choosing to blend working from home and the office. The last 18 months have shown the benefits to colleagues and customers.

Stuart Price, chief people officer at Zenith, said: “We know in our market that our agility and adaptability help us to develop and stay ahead of the competition. The ability to out-think and out-perform and to provide the best possible service to our customers is vital. Our Agile Working Policy applies this spirit to how, when and where we work at Zenith, affording greater flexibility and agility to everyone whose role can work flexibly around our customer’s and team’s needs.”

The agile policy will be tailored by each team within their business area to enable maximum flexibility to as many colleagues as possible while still focusing on outstanding service and enhancing business performance.

Price concluded: “We are training leaders to help them with the new agile approach and recognise that these changes aren’t easy. Our middle and senior leaders will make this a success because it’s a culture rather than a process. Zenith believes that there are measurable benefits of both office and remote or home working. In a nutshell, we see agile as bringing the best of the office with the best of working elsewhere together.”