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Telematics provides advanced driving performance data for chauffeur firm

Flightlink Chauffeurs says it’s benefiting from in-depth data to help drive its services with the introduction of Kinesis telematics.

Flightlink’s Mercedes fleet is fitted with telematics to improve driving and service

The firm employs 50 chauffeurs and runs a fleet of fully-owned Mercedes along the M4 corridor; it’s thought to be the only ISO 9001 quality accredited executive hire company in the UK.

Flightlink’s chauffeurs are equipped with ID key fobs which match the driver to the vehicle, so any vehicle can be driven by any driver, with tracking data provided by vehicle and by driver. Driver performance is rated and any improvements in scores go to the insurance company to aid a possible reduction in rates. Drivers also benefit from live traffic data.

Kinesis tracking data is fully integrated with card payment services provided by UK Fuels.  As well as fuel cards payments, Flightlink use a service which allows the firm’s chauffeurs to purchase goods for their passengers on a credit card for automatic charging onto the client’s account.  With Kinesis integration, added data on the specific vehicle and driver can be viewed and reported from within a single web-based system.

Cecilia van Zyl, managing director, Flightlink Chauffeurs, said: “Kinesis and the card integration has certainly helped boost our productivity and we reckon it has already reduced the administrative work by 30%. From a business perspective, Kinesis is proving a big asset in allowing us to optimise and enhance our services by providing both excellent live data and management information.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.