Northern Lighthouse Board cuts fleet incidents by almost 40%

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The Northern Lighthouse Board (NLB) has slashed the number of fleet driver incidents by 40% and significantly improved fleet management efficiencies in a new partnership with TTC.

NLB manages a large number of commercial vehicle and grey fleet drivers

NLB is the general lighthouse authority for the waters surrounding Scotland and the Isle of Man and manages a large number of commercial vehicle and grey fleet drivers.

It’s always prioritised driver safeguarding but the new partnership with TTC has introduced a step-change through end-to-end compliance, risk assessment and training.

The first stage was the launch of TTC’s 40-point risk assessment for every employee driving on behalf of NLB.

Trish Donaldson, compliance officer at the Northern Lighthouse Board, elaborated: “This enabled us to identify potential risky driving behaviour and knowledge gaps, and provide eLearning based on the needs of individual employees. The assessment will be repeated every two years, allowing us to better monitor and manage driver risk and improve safety for our employees and those they serve.”

In addition to ticking the compliance and risk assessment boxes, TTC’s training supports NLB drivers with relevant training courses as part of a holistic approach to always keeping its drivers safe.

The automation of licence checking with TTC has also significantly improved efficiencies. NLB has regained almost three working weeks of time. Non-UK licences are also now automatically checked and verified for compliance. Checks and regular eLearning are available to employees through TTC’s end-to-end driver risk management tool, Continuum, which also sends prompts to manage outstanding driver tasks.

Jim Kirkwood, CEO of TTC commented: “Working together, we are helping NLB to not only meet its statutory requirements but also radically reduce the chances of its employees being involved in dangerous incidents while on the move.

“As an end-to-end solution, TTC actively provides intervention solutions, rather than just identifying problems. Continuum highlights issues when they arise and puts training in place to develop skills and greater understanding of the importance of being a responsible driver.

“We look forward to developing our partnership further in future, bringing a wider range of solutions to deliver greater benefits to NLB and its employees, strengthening its ability to conduct vital safety services as a general lighthouse authority.”

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Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.