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New service to show fleets SMR availability during coronavirus lockdown

Fleets can use a new service to check current availability of service, maintenance and repair (SMR) during the coronavirus lockdown.

epyx is working to build a relatively complete picture of where and when people can access the services they need to keep on the road

Epyx, whose 1link Service Network is used by businesses operating around four million cars and vans to access and manage SMR, is using its website to build a list of businesses known to be closed. Its customers can then cross-reference this to 1link Service Network to check availability.

Tim Meadows, vice president and commercial director at epyx, said: “We are dealing with a very fluid situation but, as it stands, although garages are classified as an exempt business by the government, some have understandably decided to close their doors.

“However, there remains a demand for SMR and it is especially important that some form of provision is easily accessible to fleets involved in transporting and supporting key workers.

“What we are trying to do, as quickly as possible, is build a relatively complete picture of where and when people can access the services they need to keep on the road.”

Meadows added that any business that was having difficulties accessing the SMR services they required should contact epyx and the company would do its best to help.

“We very much intend to play our part in helping fleets that need to be mobile to stay mobile. The same principle applies to vehicle hire, also an exempt business, and our 1link Hire Network can be used by fleets to source cars and vans needed, especially for key workers.”

The 1link Service Network SMR availability link can be found here.

For more of the latest industry news, click here.

Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. Natalie edits all the Fleet World websites and newsletters, and loves to hear about any latest industry news.