Nationwide takes to the road with mobile repair services
The firm is launching two fleets of vans: one handling glass repairs and replacements for Nationwide Motorglass, and another containing the very latest, cutting-edge equipment and technology for bodywork repairs under the Nationwide Mobile Restore brand.
The mobile fleet will offer high quality, professional repairs guaranteed by Nationwide – at a time and place convenient to the customer.
For businesses and fleet operators, Nationwide believes its mobile solutions offer value for money and can dramatically reduce vehicle off road (VOR) time and administration.
It also says that having its network of existing repair centres means that all repairs will be carried out to the highest quality.
'One of the main benefits of our mobile services at Nationwide is that we have the back-up of the 71 body-shops,' explained Gary Nicholls, operation director – mobile at Nationwide. 'Unlike other unsupported mobile repair businesses where there is no physical body-shop back-up, an engineer may be tempted to repair damage that really is unsuitable for handling on a driveway. We've seen the result of these repairs, and our customers have the benefit of knowing they are being honestly advised and fairly treated. We are unbiased and professional – so if we think that a repair needs to go into a centre we will let the customer know, and arrange all the logistics – with minimum inconvenience and fuss.'