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Lightfoot introduces FNOL service for fleet managers

By / 1 month ago / Latest News / No Comments

Lightfoot, the in-vehicle technology and driver rewards platform, has launched its First Notice of Loss (FNOL) service to the fleet sector.

The FNOL service ensures fleet managers are aware of an incident within ten minutes and allows them to respond appropriately

The FNOL service ensures fleet managers are aware of an incident within ten minutes and allows them to respond appropriately

The new service is available as an add-on to the company’s range of services and sends a notification within ten minutes of an incident.

Information relayed includes the severity of the incident, the vehicle involved, its location, direction of travel, G-force caused by the incident, the vehicle’s speed at the time of the incident, and the current status of the vehicle.

Lightfoot says the service helps fleet managers better assess the level of appropriate response required. The FNOL service integrates with Lightfoot’s Fleet Manager Portal, as well as VisionTrack camera footage following a partnership between the two firms.

Mark Roberts, founder and CEO of Lightfoot, said: “Based on discussions with [insurance partners and clients], we have created a solution that meets all their requirements, leading to a safer working environment for drivers and a more effective method of claims capture for fleet managers and insurers.”

Adrian Davies, global fleet and cost manager at Genus ABS, who participated in Lightfoot’s FNOL trials held earlier this year, commented: “Earlier this year, we had an alert come through at 3.30am due to a driver slipping on black ice and going off the road. This was priceless information allowing us to react instantly to check on the driver’s welfare and to get the correct level of help arranged. The FNOL has been a great addition. Now, we can act fast and ensure drivers are safe should a road traffic accident occur.”

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Jonathan Musk

Jonathan turned to motoring journalism in 2013 having founded, edited and produced Autovolt - one of the UK's leading electric car publications. He has also written and produced books on both Ferrari and Hispano-Suiza, while working as an international graphic designer for the past 15 years. As the automotive industry moves towards electrification, Jonathan brings a near-unrivalled knowledge of EVs and hybrids to Fleet World Group.