DVLA adds new features to driver and vehicles account service

Motorists can now renew the photo on their driving licence and apply for a first provisional licence through the DVLA’s driver and vehicles account service.

Motorists can now renew the photo on their driving licence via the DVLA’s driver and vehicles account service

The new features are the latest in several additions to the driver and vehicles account service and will cut time for both drivers and the DVLA. These are two of the DVLA’s highest volume driving licence transactions.

Along with the current features, such as opting to receive vehicle tax reminders by text or email rather than relying on paper reminders sent through the post, account holders can now complete a 10-year renewal of their photocard driving licence through the driver and vehicles account.

Motorists will be able to track their application, see details of their new driving licence once issued and choose whether to upload their own photo, or allow the DVLA to digitally access and use their existing passport photo through its secure link with HM Passport Office.

First provisional drivers with an account can also view their provisional driving licence and add a vehicle registered in their name.

These additional services come after it was announced last October that commercial drivers could view their Driver Certificate of Professional Competence (CPC) and tachograph information through the Driver and vehicles account service.

More than 890,000 people have signed up for an account on the DVLA’s driver and vehicles account service since it was launched less than a year ago as part of the DVLA’s digital transformation plan.

Julie Lennard, DVLA chief executive, said: “We want to make transacting with us as simple and as streamlined as possible, which is why we will continue to add more features and services to the account so that our customers can get what they need from DVLA quicker and easier than ever before.”

Guy Opperman, Minister for Roads and Local Transport, added: “Renewing your driving licence should be an easy, accessible, straightforward process so that motorists can continue to drive safely.

“That’s why it’s great to see DVLA offer motorists the opportunity to renew their driving licence and apply for a first provisional licence all in one place, as DVLA continues to evolve into an increasingly dynamic, digital and customer-centric organisation.”

Motorists with a UK and non-UK passport (with valid online immigration status) can set up an account today and give their feedback on the new service.

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Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.

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