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Avis rental updates bring straight-to-vehicle access

Avis has updated its rental app to bring complete control of hiring, including straight-to-vehicle access.

The new features will provide drivers with straight-to-vehicle access and the ability to select or upgrade their vehicle at pick up

Features include the ability to select or upgrade the vehicle at pick up as well as push notifications that update users on the exact location of their rental car and pre-populated booking forms for future bookings.

In addition, members of the Avis Preferred loyalty programme can benefit from enhanced features on the app, including the ability to bypass the rental desk completely. Avis Preferred customers also get the option to change or upgrade their vehicle as they approach a rental location, access an instant view of the rental agreement and obtain assistance on demand.

The new functionality has already been launched in the US and Australia, and is being deployed at key international locations in Europe. These include London Heathrow and Paris Orly, with plans to roll out across the continent over the coming months.

Mark Servodidio, president, international, Avis Budget Group, said: “When we launched the Avis App our goal was to simplify the rental process and empower our customers with the latest tools that meet their on-demand needs. Our ongoing investment in developing the latest streamlined App functionalities is testament to Avis Budget Group understanding its customers and giving them complete control throughout the rental process, from booking to drop off. We’ve not only removed the stress but also the rental desk to give an even faster, premium service.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.