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Arval launches updated Driver Solutions Product

The Arval Driver Solutions product provides full driver support to Arval customers and includes the full range of driver-related services from the vehicle order process, throughout the vehicle life and right through to the vehicle return. It includes the build of a secure driver website and numerous administrative tasks like driving licence checks and managing driver documentation. 

Advanced product options also include payroll reporting, secure data transfer between the customers’ HR systems and Arval’s driver database and bespoke phone lines giving drivers easy access to a dedicated support team. 

Arval has also simplified the structure of the package to make it easier for customers to select the right elements for their business based upon core driver solutions, fleet administration support and legacy fleet management. The product specification is also being adopted in other Arval countries to ensure consistency for Arval’s International customers. Arval Driver Solutions now also includes tailored consultancy services and a service charter with clear KPI’s to provide reassurance and peace of mind. 

Robert Pieczka, marketing & insurance director at Arval, commented: “Running a fleet of vehicles is a challenging activity with many stakeholders to satisfy and a wide range of business objectives to meet. This new Driver Solutions service can be a big help, removing some, or all, of the operational and administrative burden so that the fleet manager can focus on more strategic objectives.” 

He added: “Meeting the varying needs of drivers is essential to the success of a business and through Arval Driver Solutions we can leverage the skill and experience of our dedicated teams to do just that.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.