ARI strengthens client relations with new appointment

Kim Noble joins the company with more than 25 years’ industry experience overseeing procurement, product development, project delivery and customer service for large contract hire and leasing companies.

Heading up ARI’s client relations team, Noble will coordinate the account management function across the company’s entire client portfolio and drive forward its customer service strategy to improve operational wellbeing.

She will also be responsible for delivering change management programmes across the business, developing relevant policies, procedures and systems to support ARI’s continued growth.

Her appointment follows the recruitment of a new Masterserve Network development manager and an operations manager responsible for its accident and risk offering.

Noble commented: ‘It’s a very exciting time to be joining ARI. Our customer relations team will be pivotal in helping the company to grow over the coming years and I’m looking forward to working alongside some talented and inspiring people.’

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Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.