Wessex Fleet continues to prioritise the delivery of round-the-clock accident management services in partnership with FMG.

Dave Parry, commercial director, FMG

The UK-wide fleet management specialist first introduced FMG’s services two years ago and it’s now extended the partnership on the back of a successful two years of delivery.

The bespoke solution includes 24/7/365 first notification of loss, roadside recovery and nationwide repair management for Wessex Fleet’s 1,500 managed vehicles. This expands out of hours to include breakdown support.

The service is focused on ensuring driver safety, providing full support in every eventuality and access to all services including tyre and glass replacement with just one call to FMG at any time of day. It can also be further tailored to meet the bespoke needs of all Wessex Fleet’s partner clients.

Simon Naylor, director at Wessex Fleet, said: “When we first partnered with FMG our main objective was to protect driver safety, time and money on behalf of our partner clients by having expert vehicle and driver support available around the clock. FMG’s solution delivers all that and so much more. Key aspects of service are highly customised to perfectly meet our customers’ unique fleet requirements and the professional support provided is now a vital component in the reliable, effective and cost-efficient running of their fleets.”

It’s underpinned by FMG’s network of UK-wide vehicle repair and recovery operators, who endeavour to fix all stricken vehicles at the roadside. In situations where roadside repair isn’t possible or safe, FMG arranges the recovery of the vehicle and driver, specific to each fleet’s requirements.

Dave Parry, commercial director at FMG, said: “We continually challenge ourselves to deliver more for customers – more added value, more efficiency and more intelligent and intuitive solutions. The result is a streamlined accident management service which befits the precise needs of every customer and makes life significantly less stressful for them.”