Protector Insurance boosts fleet proposition with AA partnership

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Fleet insurance provider Protector Insurance has selected AA Business Services as its accident management supplier.

The AA will provide accident management and repair to Protector policyholders following insured events

The AA, a partner for the upcoming Great British Fleet Event, will provide accident management and repair to all Protector policyholders following insured events. As part of the agreement, the motoring services provider will also repair third-party vehicles, when they have been in an accident with a Protector policyholder.

Protector, a fast-growing Scandinavian challenger brand in car and van insurance, said the partnership would deliver cost certainty for its business, as well as improved service levels, continued innovation and reduced downtime for policyholders.

The AA’s accident management service provides a dedicated team to handle every element of a fault or non-fault case, getting vehicles and their drivers back on the road quickly.

Julie Kenny, deputy head of claims, Protector Insurance UK, said: “As well as guaranteeing the quality, network, and service levels we require, we selected the AA as it shares the same ethos as Protector. We work to build unique relationships that make a real difference to the way we operate, and this is mirrored by the AA.”

She added: “We’re very much looking ahead with this appointment; we want to work with partners that help us future-proof our business. Not only does the AA have the EV capability we’re looking for today, it’s at the forefront of automotive evolution, so we’re confident it will be the best partner for tomorrow.”

Dave Bartlett, head of accident management, AA Business Services, said: “We know cost certainty and control is vital to Protector and we’re proud this is fundamental to our repair management solutions. Furthermore, through our supply chain and repair management expertise, we’ll be actively reducing vehicle downtime, which we know is critical to corporate motor fleets and drivers alike.”

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Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.