The new role will award Higgins responsibility for operational resourcing and delivery, training and people development, employee engagement and facilities.

Higgins brings a diverse wealth of experience in business and people performance from a career that included 23 years in the RAF and nearly 10 years with Chelsea Building Society. In 2009 he set up his own business BFL Training where he designed and delivered Operational Performance and Personal Development programmes for the public, private and charity sectors. His clients have included BMW, Tesco Bank, Vertex Financial Services and Bank of China.

Dave Scobie, managing director of All Fleet Services, commented: “I am delighted to welcome somebody of Mark’s calibre and experience to All Fleet. We are a fast-expanding business achieved on the back of our growing reputation as market leaders in our sector. As we continue to grow, the training and development of our management team becomes increasingly important to deliver outstanding performance. Mark has already demonstrated his ability to deliver quality learning at all levels in order to achieve the best customer possible service experience.”