Fleet World Workshop Tools
Car Tax Calculator
CO2 Calculator
Car Comparator
Van Tax Calculator
EV Car Comparator
BiK Rates Company Car Tax

Latest Hertz innovations aid rental customers in Europe

By / 10 years ago / Latest News / No Comments

Similar to an airline check-in kiosk, the Self Service Express touch screen kiosk is a reservation-based system that collects the customer’s personal information and identifies the customer’s reservation. It then completes the rental car pick-up process, sending the customer on his or her way quickly. In addition, the solution allows Hertz customers to select and purchase upgrades, optional insurance and waiver products, fuel options and add-ons such as child seats and the Hertz NeverLost in-car satellite navigation system.

The Self Service Express Kiosks complement the Hertz Worldwide Online Check-in programme, which allows customers to begin the check-in process in the comfort of their home or office before they travel.

Hertz has also announced the Europe-wide launch of its iPhone application, which has already enjoyed widespread popularity in the US. The app allows customers to make reservations, save their Hertz #1 Club member number, search and find nearby Hertz locations, save favourite locations and receive special promotions via their mobile devices. The Hertz iPhone application is available for download on www.hertz.co.uk/app

Michel Taride, president, Hertz International, said: 'Hertz offers customers a wide range of options currently unrivalled in the car rental industry to help them get on the road faster. With Worldwide Online Check-In, #1 Club Gold, and now Self Service Express Kiosks and a comprehensive iPhone reservations platform, Hertz continues to lead the industry in innovation for customers.'

The Hertz Self Service Express Kiosks are already available at the following airports in Europe: Bergamo Orio al Serio, Milan Linate, Milan Malpensa, Rome Ciampino, Rome Fiumicino, Pisa (Italy); Edinburgh, London Heathrow, London Stansted, Prestwick (UK); Malaga (Spain); and Frankfurt Hahn (Germany). Further roll-out plans are underway in Belgium, France, Germany, the Netherlands and Switzerland. The company also plans to enable the kiosks to accept non-prepaid tariffs in early 2011.

For more of the latest industry news, click here.

The author didn't add any Information to his profile yet.