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Jaama strengthens customer support team with trio of analysts

Bradley Littlechild (centre in photo), James McGauley (right) and Mitchell Maybury (left) join a team responsible for maintaining strong communications with the fleet software specialist’s customer base and helping fleets and contract hire and leasing and rental companies maximise use of the company’s Key2 fleet management system.

Bradley Littlechild, whose further education has focused on gaining qualifications in system support, has had spells in customer and software support with CSS and in administration and customer services with National Windscreens.

James McGauley has joined Jaama after gaining systems qualifications and working in first line support at Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services.

Finally, Mitchell Maybury has joined Jaama with more than 10 years’ personal and corporate experience in the IT industry, which started with further education and has continued with spells as a self-employed IT support technician and at a fleet management business supporting 200 users

Jaama managing director Martin Evans said: “Jaama continues to experience year-on-year growth as an ever-increasing number of organisations utilise web-enabled technology to manage their fleet and transport operations.

“The company is firmly focused on investing in enhancements to our core Key2 system and customer support is critical to enable clients to drive maximum efficiencies through our innovative vehicle and driver management solutions. Therefore, it is vital that Jaama continues to expand its team of support analysts.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.