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Honda scores highly in first contract hire survey

Honda Contract Hire team has achieved an overall satisfaction score of 8.7 out of 10.

Honda Jazz

Honda’s Contract Hire team scores 8.7 out of 10 in first survey

The Honda Contract Hire team surveyed around 100 business customers who had recently bought a car using one of its contract hire offers.

The customer satisfaction survey was Honda’s first among its contract hire customers, which includes businesses in sectors such as manufacturing, construction, professional services, financial services and legal.

Xavier Morgan, Honda Contract Hire manager at Honda Finance Europe, commented: “We know that excellent customer experience greatly helps to increase customer retention, so the results of the survey are fantastic news. We will use this feedback to help further improve our customer proposition.”

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Jonathan Musk

Jonathan turned to motoring journalism in 2013 having founded, edited and produced Autovolt - one of the UK's leading electric car publications. He has also written and produced books on both Ferrari and Hispano-Suiza, while working as an international graphic designer for the past 15 years. As the automotive industry moves towards electrification, Jonathan brings a near-unrivalled knowledge of EVs and hybrids to Fleet World Group.