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Fleet World Honours 2017: Innovation in Customer Service – Tusker

By / 4 years ago / Honours2017 / 1 Comment
Fleet World Honours 2017

Paul Gilshan of Tusker (right) with Fleet World business editor Natalie Middleton

“The launch of its Academy to improve knowledge, a complete restructure of the way it interacts with customers to offer teams with expertise in all necessary business areas and a huge investment in CRM infrastructure, all with demonstrable results,  illustrates that Tusker is pushing what’s possible when it comes to customer service.”

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Alex Grant

Trained on Cardiff University’s renowned Postgraduate Diploma in Motor Magazine Journalism, Alex is an award-winning motoring journalist with ten years’ experience across B2B and consumer titles. A life-long car enthusiast with a fascination for new technology and future drivetrains, he joined Fleet World in April 2011, contributing across the magazine and website portfolio and editing the EV Fleet World Website.