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Fleet drivers being hit by stock issues at fast fits, reports epyx

And the figures, which are taken from analysis of customer reports from some of epyx’s largest fleet customers, are believed to be around half the typical figure of a decade ago. 

David Goodyear, head of business development at epyx, said: “These figures are not really an indication of any slide in efficiency on the part of fast-fits but a reflection of the huge range of tyres fitted to modern cars. 

“It would be nearly impossible for a fast-fit centre to carry all the stock needed to cover the majority of the current car parc, such is the diversity of size and manufacturer. 

“But it is a development that is bad news for the customer. A company car or van customer pulling into a fast-fit is more likely than not to have to come back when stock is delivered, which is a waste of time for them.” 

Goodyear said that the statistic was one of the reasons that epyx had launched Tyreserve, a new e-commerce service designed to help franchise dealers compete with fast-fits for fleet tyre business. 

“A franchise dealer is at an advantage in that they are only expected to carry tyres for their own vehicles, which is usually a reasonably limited range. 

“If they choose to carry a reasonable selection of stock, then they should be able to comfortably beat the first-time-fit figures being achieved by fast fits.” 

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.