Fleet Assist launches SMR proposition to support new EV brands

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Fleet Assist has expanded its team and launched a new SMR proposition as part of its supply chain management to cater for the growing number of new OEM brands arriving in the UK.

Nigel Ward joins Fleet Assist’s Special Projects Management team to manage the rollout of its services to the new OEMs

Its new proposition includes a range of SMR services to help new OEMs establish their brands in the UK.

The OEMs, which are predominantly Chinese and 100% electric, require a garage network already in place to support their aftersales network, or as they develop their own in preparation for when they start selling new models to UK fleets and consumers.

Fleet Assist’s proposition includes support for OEMs to appoint and manage their aftersales SMR network, setting up and running an online work booking service for drivers and incorporating work direction coupled with ethical authorisation to control maintenance spend.

It already has a network of more than 5,000 garages, over 86% of which are ‘EV ready’.

Nigel Ward has been appointed to Fleet Assist’s Special Projects Management team to manage the rollout of these services to the new OEMs and ensure the Fleet Assist network is best placed to service its existing customers.

Ward has more than 30 years’ experience in the fleet, leasing and motor finance sector, including operations manager for Peugeot Contract Hire, national sales manager for Free2Move Lease and head of corporate sales south for Groupe PSA.

Ward is already in touch with multiple new brands, many of which have admitted to needing help and support with setting up their SMR network.

“Many of the new EV brands planning to launch here in the next 24 months are on a voyage of discovery as they arrive in the UK market. The UK boasts one of the most mature markets in the world and our aim is to use our two decades of SMR expertise to help and support their launch plans. This includes ensuring drivers are looked after once they get behind the wheel of their new car,” explained Ward.

Grant Thornton’s automotive section, headed by Owen Edwards, will collaborate with Fleet Assist on this project, providing OEMs with a holistic view of the marketplace.

“There is a myriad of new brands set to launch here over the coming 24 months at both the value and premium end of the market. Having a good SMR network in place will increase confidence with drivers, consumers and company fleets in brands that have previously never sold cars in the UK,” explained Vincent St Claire, Fleet Assist’s MD.

“Fleets won’t entertain offering these cars to drivers, however good they are, unless they have an SMR network in place. We look forward to working with these new brands,” he added.

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Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.