Driver anger over UK’s crumbling roads at all-time high, finds survey

Drivers’ anger with the UK’s pothole-plagued roads has hit a new high, according to the RAC’s annual Report on Motoring.

Half of drivers (49%) surveyed said the condition of local roads was their top motoring concern

Half of drivers (49%) surveyed for 2023 said it was their top motoring concern, far above the cost of fuel, cited by 42% of drivers.

Concern for local road conditions and maintenance is now at a record level since the RAC first started asking drivers for their views in 2015. The previous high – 46% – was recorded in 2021.

Two-thirds (67%) of drivers say that the condition of the local roads they regularly drive on has deteriorated in the past 12 months, up from 60% in the 2022 report, making for the biggest increase since 2017. Only 4% think local road conditions have improved over the last 12 months.

Problems with potholes and poor road surfaces are overwhelmingly to blame (cited by 97% of drivers), but there are several other factors contributing to this decline, including faded road markings (61%), litter (35%) and poor signage visibility (34%).

And things have become so bad that a third (35%) of drivers report that they have been forced to swerve quickly to avoid a pothole and ended up completely crossing into another lane or going on to the other side of the road. Seven in 10 (69%) say they have been forced to slow sharply to drive over a pothole and 37% have tried to maintain a greater distance from the car in front to give themselves more time to react to road-surface problems

While drivers feel more positive about the condition of Britain’s motorways and high-speed dual carriageways in comparison to local roads, many are still frustrated by the level of deterioration they have witnessed.

Published as the Department for Transport indicates that it will focus more on day-to-day maintenance for UK motorways and A-roads in future, the data reveals 11% of drivers say the condition of these major roads is a top concern, up from 8% in the 2022 report. Among those who use motorways and other high-speed roads, 44% say their condition has worsened in the past 12 months, up significantly from 38% in 2022. This deterioration is mainly due to worsening road surfaces (cited by 81%), but faded lane markings (46%), roadside litter (39%) and poor signage visibility (28%) are also to blame.

Where roads repairs are carried out, drivers aren’t impressed with the quality of the work done; 81% say they do not think roads are resurfaced to a high enough standard, while the same proportion (81%) do not believe roads are resurfaced as often as they should be.

The disruption caused by maintenance work is another major problem, with 74% of drivers saying they are frustrated by roadworks taking place on the same road in quick succession and 72% complaining that works frequently overrun.

The latest Asphalt Industry Alliance (AIA) annual report on roads in England and Wales indicates that local councils continue to face significant shortfalls in the funding required to keep road surfaces in a reasonable condition. The 2023 report says that the total amount of money now needed to address the backlog in road maintenance works has increased to more than £14bn, up 11% from a year ago.

RAC head of policy Simon Williams said: “We have to bring the ongoing deterioration of our local roads to an end by giving councils the certainty of funding they need to be able to plan proper maintenance programmes which include resurfacing roads that have gone beyond point where they can be patched up.

“This is why we continue to call on the Government to ringfence 2p from every litre of existing fuel revenues over a five-year period which will give councils the funds they need to be able to plan proper maintenance programmes.

“We have raised this issue with the Secretary of State for Transport and urged the Chancellor in our Autumn Statement submission to shake up his road funding policy, because as it stands the £26bn collected from drivers is currently just another form of general taxation.

“We believe a change in funding strategy is long overdue, not least because England’s major roads receive seven times what local roads are given, despite the fact there are seven times more miles of minor roads.

“It is plain wrong that drivers who contribute billions in tax every year have to put up with roads that are so far from being fit for purpose.”

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Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.