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Direct Fleet Insurance teams up with FMG

The DFI solution enables insurers to compete openly with one another as they bid to secure fleet insurance contracts offered by over 400 brokers. The site is supported by a panel of the UK’s largest fleet insurers including LV, Zurich, Aviva, Ageas, AXA, Covea, NIG and Markerstudy.

Under the new deal, FMG will provide expert claims management services, predominantly for fleets underwritten by Markerstudy. This service includes a 24/7/365 first notification of loss solution, UK-wide repair management and a suite of legal services.

Andrew Wallace, managing director of Direct Fleet Insurance, said: “Sometimes the UK SME market can be under-served and we were looking for a high-quality outsource partner to provide an exceptional quality of service for our range of commercial fleet clients. By partnering with FMG, our customers gain access to over 25 years’ worth of claims management expertise, a UK-wide PAS-125 accredited repairer network and cost-mitigating legal services, all carried out to Direct Fleet Insurance’s own exacting standards.”

Ben Creswick, business development director at FMG, added: “This win is the latest in FMG’s line of successes in the fleet claims management marketplace and enables us to further demonstrate our ability to reduce the total cost of claims whilst improving the service we provide to insurers and policyholders.” 

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.