Dedicated recovery service launches for vehicles up to 7.5 tonnes

A new recovery service that could save operators time and money is now available for vehicles up to 7.5 tonnes.

The breakdown recovery service provides a no-hassle quote for a mixed fleet in one straightforward process

Aimed at all-size fleets, the new Business Breakdown Cover from Start Rescue cuts the time and hassle involved with finding cover while also providing a bespoke service.

The solution provides a no-hassle quote for a mixed fleet in one straightforward process, even with varying usages and vehicles up to 7.5 tonnes within the UK. European cover is available for vehicles up to 3.5 tonnes and includes trailers.

Lee Puffett, managing director of Start Rescue, said: “We have received so many requests from fleet managers looking for a cost-effective yet administration-friendly solution and this bespoke system is all about getting the right cover quickly and cost-effectively. It is dedicated to fleet business and crucially, it avoids the ‘one-size-fits-all’ product and pricing provided by our competitors.”

All Business Breakdown policies come with misfuel cover as standard, along with roadside assistance, local recovery, home assist, and alternative travel. It is even suitable for dual use drivers using their own vehicle, such as for courier work or food deliveries. For added convenience, company drivers can report a breakdown via the free Start Rescue app.

Fleets of up to 500 vehicles can be covered online, while larger fleet policies are administered by Start Rescue’s dedicated Customer Services team.

Launched in 2009, Start Rescue is part of Call Assist, the nation’s fourth largest breakdown and recovery service, according to the business and now boasting more than two million UK customers.

“Through our parent brand Call Assist, we have always supported fleets of all sizes and vehicle types through insurance intermediaries, but now customers can come to us direct for a dedicated service,” added Puffett. “All the fleet experience and expertise are already there in-house, as well as our award-winning customer service.”

Start Rescue has a 4.4-star rating on Trustpilot, a five-star Defaqto rating and has achieved Which? Recommended Provider status for five years running. It was also named best Breakdown Cover provider in the Finder Customer Satisfaction Awards 2024, scoring 4.9 out of 5 for overall satisfaction with a 94% recommendation rate.

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Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.

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