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ARI enhances SMR network

ARI has appointed three mobile fleet engineers in a move to enhance and develop its SMR network.

Matt Cranny, operations director of ARI UK

Matt Cranny, operations director at ARI

The business runs a nationwide repair network of more than 500 workshops across the UK and the new recruits are responsible for optimising the network and developing strong relationships with repairers and customers.

The fleet engineers will work collaboratively to provide true nationwide network management coverage and to ensure the delivery of the highest quality service to ARI’s customers, particularly in regard to compliance event management, downtime minimisation and cost control.

ARI said the engineers’ extensive knowledge of regulatory inspections, service and maintenance requirements would bring further value to existing and new customers.

Matt Cranny, ARI’s operations director, added: “Our business is growing and we believe it is important that we have a strong presence out in the field engaging with our repair network. These appointments represent a significant investment in this area which will enable us to engage and communicate the needs of our customers across all vehicle and asset types across the whole of the UK.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.