Volvo promotes Service Plan with new website

By / 11 years ago / Latest News / No Comments

Developed in partnership with Allianz Global Assistance, the website enables owners of vehicles up to 48 months old to purchase a Volvo Service Plan that allows them to pay either a one-off payment or a fixed monthly fee.

The plans cover any service carried out on vehicles up to six years of age, up to a maximum of 10 scheduled services.

The cost of each plan depends on the vehicle and the number of services included. Each service is carried out at an authorised Volvo dealer and both labour and parts are included.

Using an authorised Volvo dealer also means that customers receive the benefits of the Volvo Service Promise, which covers:

  • Mobility Solution – The customer will be offered onward transport to minimise disruption to their day.
  • Roadside Assistance – The customer will receive a complimentary one year / unlimited mileage Volvo Assistance package.
  • Personal Service Contact – During the booking in, update and handover stage, the customer will, whenever possible, liaise with the same member of staff.
  • Vehicle Health Check – The vehicle will undergo a 29-point inspection with any items found being highlighted to the customer.
  • Software Upgrade (applicable to certain models) – The vehicle will receive a software update to ensure it is running at optimum performance with the latest upgrades from Volvo.
  • Car Clean – The exterior of the vehicle will be washed and the inside vacuumed.

Peter Smith, aftersales business development manager for Volvo Car UK said: ‘The new portal allows our customers to purchase a service plan suited specifically to their individual needs. They also benefit from a more convenient method of managing the service costs on a monthly basis, protecting them from possible price changes. This simple, hassle-free portal makes it easy to plan and budget for vehicle maintenance but still ensures that the customer benefits from manufacturer approved, main dealer servicing.’

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Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.