Ringway Jacobs adopts video-enabled lone worker service on van fleet

Highway service provider Ringway Jacobs has become the first UK firm to deploy a new integrated safety solution from Peoplesafe and SureCam on its van fleet.

Footage from SureCam’s dashcams can be viewed by Peoplesafe’s Alarm Controllers in the event of an alarm being raised on the mobile app

The company has been using Peoplesafe’s lone worker protection mobile phone app since 2016 and signed up last year to the new combined solution, which adds in SureCam video telematics.

It initially fitted the dual-facing connected dashcams across 163 vans and specialist vehicles on the fleet and the rollout continues, enabling footage to be viewed by Peoplesafe’s Alarm Controllers in the event of any alarm being raised on the Pro mobile app.

Drivers scan a QR code using the Pro mobile App to register their unique ID, which confirms who is driving the vehicle. Controllers in the Peoplesafe Alarm Receiving Centre (ARC) can then access both audio communication and video footage, as well as incident data when an alarm is raised, whether due to injury, illness, accident, or incident of aggression.

David Bonehill, head of fleet at Ringway Jacobs, commented: “We are committed to adopting industry best practice technology and processes, which is why we are rolling out the video-enabled lone worker service. This latest initiative, developed with our valued partners at Peoplesafe and SureCam, will not only increase compliance of our lone worker processes, but also extend and enhance the levels of protection we can provide our drivers.”

The new solution further enhances both driver and fleet safety, recording incidents from the forward- and rear-facing vehicle cameras, while the combination of mobile app and video is said to ensure access to emergency help is much faster and more efficient than calling 999.

Naz Dossa, CEO, Peoplesafe, added: “We’ve been providing peace of mind to over 300 Ringway Jacobs employees for six years and are delighted that the company is now experiencing an improved level of safety and fleet risk reduction, thanks to our new integrated SureCam solution. Drivers are also seeing an increased and enhanced level of support both in and out of their vehicles.”Ringway Jacobs adopts video-enabled lone worker service on van fleet

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Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.