Northgate expands apprenticeship scheme to include client services

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Northgate has launched a new Client Services Apprenticeship, overseen by a new internal apprenticeship mentoring scheme.

Northgate’s programme supports apprentices with their development into highly skilled customer-focused business administrators

Run in parallel to its apprenticeship for workshop technicians, the new programme has already seen three new school leavers join Northgate’s Reading operations to become Level 3 business administration apprentices, in partnership with SkillsEdge.

Supervised by Northgate’s new internal team of mentors, the trainees will take part in an 18-month programme of training and development that will give a thorough grounding in Northgate’s operations and the daily skills needed to join the workforce as client services executives.

With a focus on personal and professional growth, Northgate’s apprenticeship programme has been developed in collaboration with specialist training provider SkillsEdge to support apprentices with their development into highly skilled customer-focused business administrators.

Hannah Jacobs, client services manager for Northgate, commented: “Following the recent launch of this apprenticeship programme, we have been proud to welcome our first three apprentices to our business. Northgate is a people-focused business, so being able to help young people find their perfect pathway into their first professional role is something that we are proud of as a business.

“In partnership with SkillsEdge, and alongside our internal team of trained mentors, we look forward to seeing our apprentices grow in both skills and confidence as they integrate into a professional environment and work towards their first full-times roles.”

Northgate has also partnered with Treloar’s, the school and college for disabled young people, ensuring that its apprenticeship programme is accessible for all young people, regardless of circumstance.

“Northgate is committed to ensuring our workplace is accessible and rewarding for everyone, regardless of background, race, ethnicity, gender or disability. We aim to provide inclusive opportunities which allow the next generation of employees to develop their full potential,” concluded Jacobs.

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Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.