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Newly launched tracking and recovery service scores Thatcham accreditation

Accident aftercare and vehicle technology provider has launched a new track, locate and recovery service to reduce both the risk and cost of vehicle thefts for fleets and private drivers.

The new AX Track service widens the existing tracking and recovery services, now backed by Thatcham accreditation

The new AX Track service builds on the firm’s existing tracking and recovery services among dealers, fleets and insurers, widening the service to private drivers and now reinforced by Thatcham accreditation. Along with several specific technical and legislative requirements, this accreditation requires tracking companies to provide a fully staffed call centre capable of managing stolen vehicle reports 24/7, 365 days a year.

AX also says the new service will enable fleet operators and private car owners to access significantly reduced vehicle insurance premiums, drawing on AX’s experience in tackling international vehicle recoveries and making use of the firm’s support team and covert technology.

It launches on the back of AX’s involvement in a string of international vehicle recoveries in recent years. The firm says it was responsible for the repatriation of the largest-ever haul of stolen UK cars from Africa and has a 99.4% recovery rate.

Neil Thomas, director of investigative services at AX, said: “We are well-known for our tracking and recovery services among dealers, fleets and insurers, but our investment in Thatcham accreditation brings our covert service to the wider retail market, where we will provide vehicle owners with a well-established leading edge alternative to conventional tracking solutions.

“By definition we strive to innovate and we felt the time was right for us to prove how good our service is; we wanted it independently verified by the industry experts and we passed with flying colours, receiving the Category S7 accreditation – which many consider to be the most effective approach when dealing with professional vehicle thieves. Crucially, this allows us to build on our existing partnerships with insurance companies and enables drivers to benefit from lower premiums.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.