Roberts brings over 30 years’ experience in fleet management, the majority of which was spent with Hitachi Vehicle Solutions. His most recent role was fleet services manager responsible for technical services, accident management and supply chain. 

Roberts takes on the role of manager, technical operations and will play a pivotal role in the delivery and evolution of ARI’s service to its fleet clients. His key responsibilities include the delivery of fixed pricing, strengthening manufacturer relationships and leading the Technical Operations team in its remit of providing technical support to ARI’s varied and operationally complex client base. 

Reporting to ARI’s new operations director Matt Cranny, Roberts will also work closely with managing director Keith Allen and sales director Jason Chamberlain to further develop ARI as one of the UK’s leading fleet management providers. 

Matt Cranny commented: “Malcolm’s appointment demonstrates a real statement of intent for us to continue to exceed the expectations of our current and future customers, ensuring that we can deliver market-leading operational support to meet the bespoke needs of each and every complex fleet in the UK. We believe that, by continually looking to the future, we can make a real difference to our customers here and now.” 

Malcolm Roberts added: “ARI is becoming widely recognised throughout the UK fleet industry as a fleet management provider which is really going places, delivering services which are tailored to the unique needs of each fleet regardless of size, locations or complexity. I look forward to playing my part in ensuring that ARI continues to go from strength to strength, providing our clients with real-time, actionable information to ensure optimum operational management.”