E-Training World has upgraded its online driver profiling and training platform to give extra benefits and greater control for fleet managers.

The enhanced system delivers extra benefits and greater control for fleet managers

The enhanced system delivers more control over areas including moving drivers between company divisions, setting drivers as having left the company and deleting drivers where required.

Client managers can also now upgrade drivers who have become managers and need higher-level access to the system themselves. They can also re-allocate unused authorisation codes to ensure they gain maximum usage and value for their driver profiling and driver training investment.

Jonathan Mosley, sales and marketing director at E-Training World, said: “Giving clients greater access to the system enables them to make changes quickly and easily, without asking for our support. Whilst we are always on hand to help, we are also delighted to be able to empower clients so they can maximise the benefits of the system and boost their effectiveness.”

The multi-award-winning firm implemented the changes on the back of customer feedback – the company’s recent Client Satisfaction Index scores reflects its commitment to customer listening.

In its latest Client Satisfaction Index, E-Training World scored 95% satisfaction, with a Net Promoter Score of 76. More than 80% of survey respondents gave the company a five-star rating.

The quality of E-Training World’s online driver profiling was rated as Good or Excellent by over 95% of respondents. More than 90% of respondents also rated the company’s day-to-day support as Good or Excellent.

Jonathan Mosley remarked: “We are proud to have scored so highly in our recent Client Satisfaction Index. From the quality of our online driver profiling and training to our day-to-day account management and support, it’s great to see that customer satisfaction is so strong.

“We are passionate about road safety and helping our clients reduce their risks and protect their drivers and equipment. Regular driver training not only educates drivers, it also changes their attitudes and creates a culture of safe driving.”