Death of Vauxhall “Lifetime” warranty could have domino effect, says Warranty Direct

By / 10 years ago / Latest News / No Comments

Under the announcement by Vauxhall, the carmaker is dropping the current warranty of 100,000 miles and an unlimited amount of time for the first owner of the car and will instead move to the standard three-year/60k warranty with options for extension.

The new warranty will apply to all new cars and vans, with the exception of the Vivaro and Movano, which have a three-year/100,000-miles warranty. 

Vauxhall has blamed its decision on the rise of PCP (Personal Contract Purchase) and other tempting financing offers, which now account for 65% of new car sales. After three years, most buyers simply choose to replace their car with a new one, rolling the finance deal over into a new three-year period. 

In response, Warranty Direct highlighted that several OEMs provide protection beyond the traditional three-year warranty period, promising comprehensive cover for mechanical mishaps for up to 10 years in some cases.

It added that it has previously questioned the quality of cover provided directly by manufacturers for cars over three-years old, highlighting how protection quickly tapers off and small print loopholes render policies useless as mileage and age increase. 

Warranty Direct managing director David Gerrans said: ‘In many ways, it’s a shame for car buyers, but the reality is that the cover was never actually sufficient. The small print in all these longer warranties contains a number of caveats that can greatly limit their effectiveness long before the policy elapses.

‘Vauxhall’s decision is sure to make other car makers think twice – an exodus from the market is possible because, if the cover is less comprehensive than that of aftermarket providers, the customer is not the winner.’

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Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.