Arval UK signs up Autoglass as preferred partner
Arval UK has selected Autoglass as its preferred automotive glazing partner.
Arval chose Autoglass for its ability to minimise downtime and increase efficiency
The leasing giant, which manages a fleet of more than 194,000 vehicles in the UK, chose Autoglass for its ability to minimise downtime and increase efficiency.
The decision was based on the Autoglass commitment and dedication to get customers back on the road safely and swiftly, as well as its ‘repair first’ philosophy. This means that whenever possible, Autoglass prioritises repairing windscreens over replacement, which aligns with Arval’s sustainability focus.
Shaun Deverell, head of aftermarket networks at Arval UK, said: “Autoglass is a market leader in its field and we have confidence that this partnership will continue to benefit our business and our customers. The high customer service feedback we’ve seen, via our Net Promoter Score (NPS) YTD for 2024 of 91.7%, reflects the service quality we expect our partners to provide to our customers.”
Ian Rowlands – commercial director at Autoglass, continued: “Arval UK is a forward-thinking organisation with a strong commitment to sustainability and responsible business practices. We are excited to be working with Arval, to deliver exceptional service to its customers. Our shared values and goals make this partnership a natural fit.”