A new course offering targeted training for employees involved in fleet administration has launched from the Association of Fleet Professionals’ (AFP) Fleet Academy.

The Fleet Vehicle Management Foundation is designed for those in fleet administrator, co-ordinator and customer service roles

Created for employees at fleet operators and fleet service providers, the Fleet Vehicle Management Foundation is designed for those in fleet administrator, co-ordinator and customer service roles.

The two-day trainer-led course covers topics including fleet sector roles and responsibilities, opportunities and challenges; supporting customers and other stakeholders; core elements of fleet administration including compliance; understanding key terms and processes; developing communication skills; and vehicle lifecycle from acquisition to disposal.

It’s part of the AFP Fleet Academy’s new-look training schedule for 2024 and the first courses will be held early in the new year.

Ronnie Gillman, training manager at the AFP – which will be at next year’s Great British Fleet Event – said: “The Foundation training sits between our established Introductory and Strategic courses on our Fleet Vehicle Management pathway. Some of those interested in attending will ultimately want to become fleet managers but others will see their long-term career very much in the administrative side of car and van operations which is, of course, an essential part of the industry in itself.”

The AFP has opened a register of interest for the new course, which is expected to be keenly attended.

Gillman continued: “The course was born out of training forum, where members highlighted that there was a real need for a course aimed at fleet administrators. A number of other members have asked for this course so we are anticipating high levels of interest. It meets a need that has probably existed across the fleet industry for some time.”

Further information on the AFP Fleet Academy’s entire 2024 training schedule will be released soon.