Ahead of its appearance at next week’s Great British Fleet Event, Grosvenor’s managing director, Lee Brown, explains the company’s expanding portfolio of even greener fleet solutions.

Lee Brown, managing director

In response to increasing environmental concerns and evolving business needs, Grosvenor, the UK’s largest privately-owned contract hire, fleet management and EV salary sacrifice specialist, is setting the stage for a future of greener, more flexible fleet solutions. With sustainability at the forefront of its business strategy, Grosvenor is developing a portfolio of eco-friendly travel options, which go beyond electric and ultra-low emission vehicles, to meet the demands of a new, environmentally conscious workforce.

Sustainable transportation solutions

In-depth research by Grosvenor has highlighted a significant shift towards more sustainable, flexible and technology-driven transportation solutions. With the rise of hybrid and remote work models, as well as increasing environmental awareness among younger, more tech-savvy employees, businesses are feeling the pressure to adopt greener travel options. Zero-emission goals and the transition to EVs have become not just trends, but necessities.

A commitment to EVs

As a pioneer in the EV transition, Grosvenor was the first leasing company to offer businesses support in the transition to electric vehicles over eight years ago. More than 80% of its new car deliveries now feature plug-in capability. This early focus on electric motoring has positioned Grosvenor as an industry leader in the move towards zero-emission travel. The company remains dedicated to keeping EV solutions at the heart of its offerings, while expanding its portfolio to include additional sustainable options for businesses seeking even greener transportation alternatives.

Expanding the portfolio

Grosvenor’s strategic shift includes broadening its offerings to include innovative services such as Mobility-as-a-Service (MaaS), car clubs, e-bikes and scooters, as well as last-mile delivery solutions.

These services cater for the growing demand for shared mobility and are designed to provide businesses with more flexible, multi-modal transportation strategies. By offering diverse solutions, Grosvenor helps companies reduce costs while meeting their sustainability targets. This expansion also ensures businesses can provide employees with environmentally responsible travel options, moving beyond traditional company cars and grey fleets.

Customer service in a digital-first world

Grosvenor is expanding into new areas such as MaaS

Despite the increasing reliance on technology to deliver modern mobility solutions, Grosvenor remains committed to personal customer service.

Its research confirms that while digital platforms enhance the customer experience, they should not replace the human touch.

Customers value the ability to speak with a ‘real person’, which is why Grosvenor integrates its digital solutions with traditional customer support.

With no call centres or voicemail options, customers are put straight through and the company’s rebrand emphasises this balance, ensuring that both technology and personalised service work hand-in-hand to meet the needs of today’s agile, digitally savvy workforce.

New workforce demands

The modern workforce is evolving and ESG (environmental, social and governance), corporate social responsibility (CSR) and employee wellbeing are all driving change. With 100% of Grosvenor’s staff cars and over 80% of customer cars delivered featuring plug-in capability, the company leads by example in sustainability. Its board also proudly reflects a 50/50 gender diversity and employee wellbeing is deeply integrated into every aspect of its operations.

A greener, more flexible future

As the landscape of fleet management continues to evolve, Grosvenor is committed to shaping the future of greener, more efficient business travel. By expanding its offerings to include sustainable mobility solutions and maintaining a focus on exceptional customer service, Grosvenor is setting a new standard for businesses seeking to balance technology and sustainability, with personal service and easily accessed support provided by experienced teams on first name terms.

Grosvenor will be showcasing its latest solutions – including innovatory new technology set to rewrite vehicle management – at next week’s Great British Fleet Event on 8 May in Milton Keynes. Full details of the event and registrations for free tickets are online here.