Tusker has extended its long-standing incident management partnership with FMG to support its work. 

Dave Parry, commercial director at FMG, said there has never been a greater requirement for flexible solutions configured to meet every customer’s unique requirements

The salary sacrifice provider will continue to use FMG’s incident management services for its customers and drivers. This includes 24/7 driver support, repair management and uninsured loss recovery for over 19,000 vehicles, including more than 10,000 EVs, as well as access to live data, repair updates and claims tracking through an online portal. 

The deal was extended based on the high-quality consumer orientated experience and strength of FMG’s repair network for all fuel types but most importantly for the electric vehicle capabilities. More than 75% of orders at Tusker are for EVs and over 50% of its fleet is already fully electric. 

Kit Wisdom, operations director at Tusker, said: “Salary sacrifice has quickly become recognised as the easiest way to run a brand-new car and cheapest way to drive an electric car. Through our partnership with FMG we have made our customers’ lives even simpler by removing the hassle, time and admin associated with managing incidents. We love getting people into greener cars and as demand grows for EVs and hybrids, our partnership with FMG ensures that together we can provide all the support our customers need.” 

Dave Parry, commercial director at FMG, added: “It’s clear that our two businesses share the same passion for providing excellent customer service and we look towards the next stage of our partnership with excitement.”