AI-based solution to speed up auto claims for insurers and fleets
Solera is showcasing its new development in vehicle data-driven touchless claims and risk management in London next week.
The technology provides data-driven touchless claims and risk management for fleet and automotive insurers
The company, a specialist in vehicle lifecycle management, is attending Insurtech Insights Europe on 1-2 March to exhibit its end-to-end vehicle claims and risk management solution.
The technology uses the power of AI and visual intelligence (VI) of Qapter VI, e-Driving and Mentor to provide a smoother and more efficient automotive touchless claims journey for fleet and automotive insurers. It’s said to be the only technology to integrate driver risk management, emergency response and AI-driven claims management in one integrated platform.
It’s designed to speed up the claims process through automated, AI-driven decision making – reducing the average claim estimate time from two hours to 10 minutes.
According to Solera’s 2022 global Innovation Index, 70% of consumers would switch insurers for a faster digital claims experience, as well as full visibility of the claims process (56%) and fast claim resolution (53%).
Bill Brower, vice president – industry relations at Solera, said: “We need to rethink the claims journey to deliver the experience customers are craving, embracing cutting-edge technologies like AI to improve efficiency and accuracy throughout the process.”