Fleet World Workshop Tools
Car Tax Calculator
CO2 Calculator
Car Comparator
Van Tax Calculator
EV Car Comparator
BiK Rates Company Car Tax

Volvo Live Chat service brings instant access to fleet experts

Fleet drivers and operators can now use a new instant digital message service from Volvo Car UK to ask for product information or even book test drives.

The Live Chat tool can be used to get product information or book test drives

Available through the carmaker’s Fleet & Business website, the Live Chat service is aimed at fleets of all sizes and operates from Monday to Friday 9:00am to 5:30pm to put users in touch with fleet professionals from the Volvo Business Centre.

As well as product and test drive advice, the service can also be used to find a local dealer and book meetings with Volvo regional business sales managers.

Steve Beattie, head of business sales, Volvo Car UK, said: “The launch of Live Chat gives Volvo customers yet another way to communicate with us. Business life is complicated enough, which is why we are doing everything we can to simplify how we interact with our fleet customers.

“This latest initiative supports our ambition to deliver an unrivalled customer experience for all our fleet customers, regardless of the size of their business or fleet requirement. It follows hot on the heels of the introduction of our Virtual Sales Team, dedicated to the needs of Volvo’s SME fleet customers.”

For more of the latest industry news, click here.

Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.