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Virtual switch proves major success for driver offender rehabilitation

The move to virtual courses for the driver offender rehabilitation programme has brought many benefits, but much work needs to be done to ensure it is a long-term, research-proven solution, according to TTC Group.

Sharon Haynes, TTC Group’s client services director

The road safety training provider, which provides UK Road Offender Education (UKROEd) accredited courses, went online with courses in April, just weeks after the UK lockdown came into force.

The group offers National Driver Offender Retraining Scheme (NDORS) courses on behalf of 14 police forces in the UK, and transferred all pre-booked ‘physical’ NDORS course attendees to a digital solution.

It’s a move that TTC says continues to gain traction from all stakeholders. Course availability, time saved and travel requirements have all been identified as key benefits. These benefits have been enhanced in the case of specific demographics – individuals overseas, those in rural areas and, more specifically, TTC Group hosted a course dedicated to the hard of hearing. This enabled the course to be run with two British Sign Language (BSL) Interpreters catering specifically for the small group.

Sharon Haynes, TTC Group’s client services director, said: “This really did change the face of the driver offender rehabilitation programme and acts as a great template to consider what we can do in association with UKROEd moving ahead to benefit all key stakeholders from individual drivers, police forces, other road users and employers alike.”

However, Haynes said there is still much work to be done behind the scenes and the group is working alongside UKROEd to ensure the emerging benefits are supported by key data insights.

With many forces witnessing an increase in speeding offences during lockdown, and the continued Covid-19 related restrictions, TTC Group suggests the importance of easy access to the driver rehabilitation programme continues to be key.

Haynes added: “It’s all about making a positive difference, whether that is by creating safer motorists or by addressing key social issues in the areas we operate in. Online or in person these rehabilitation programmes can have a positive, life changing influence on people and it is so important to offer as many people as possible convenient access to them.

“The move to virtual classrooms continues to prove a major success and we look forward to understanding more of the impact of this in the near future.”

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Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.