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Vertu Group Fleet reports positive results from automated vehicle delivery solution

The moDel VM solution completely automates the new vehicle delivery/ used vehicle collection process and allows users to remarket their vehicles more efficiently, as well as capturing all relevant information electronically and removing all paper from the system.

Vertu Group Fleet, based at Vertu House in Gateshead, Tyne and Wear, is trialling the new system with two of the logistics companies it uses to transport vehicles to leasing company and corporate fleet customers around the UK.

If the trial is successful, it will then roll out moDel VM to all the logistics providers the company uses to help handle the movement of the 10,000 new vehicles it sells a year.

Caroline Imrie, fleet supply manager at Vertu Group Fleet, said: “We deliberately decided to trial it in March which is the biggest month for vehicle movements due to the registration plate change. Our reasoning was that if it could work well this month, then it could probably work well for the rest of the year.

“And so far it has been just what we are looking for. It removes all the paper from the system and gives us fully automated confirmation of vehicle collection and delivery, rather than having to rely on a paper system as we have in the past.

“It also helps speed up the pre-payment process as it allows us to complete the necessary information required much more quickly and efficiently. Our objective is to provide our customers with outstanding service and moDelVM helps us do that,” she added.

The new solution works perfectly on tablet computers which use the Android 4.0 operating system or newer, while an inbuilt compatibility app allows users to check whether their device is fit for purpose.

Ebbon-Dacs has introduced a tiered pricing structure for the new system based on the number of vehicle movements it records and is also offering training in its use, which can be carried out online, at the user’s place of work or at Ebbon-Dacs’ Oxford offices.

MoDel product manager, Michael Terry said: “We are delighted with the success to date of the pilot with Vertu Group Fleet for our moDelVM solution, which allows non-Leaselink users to benefit fully from the functionality that the new generation system offers.”

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Natalie Middleton

Natalie has worked as a fleet journalist for over 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.