UN organisation turns to Chevin to streamline world food programme
The FleetWave system will be rolled out in Uganda during July 2010 and internationally across the whole organisation by the end of the year. The move is intended to promote consistent working practice on a global scale, provide HQ with a clear visibility over processes, improve efficiencies and ultimately enable the WFP to meet its humanitarian objectives.
Traditionally, the organisation has relied upon a paper-based fleet management process, with countries such as Sudan and Afghanistan being covered by RoadBase, Chevin’s desktop fleet management application designed for smaller or less complex fleets.
After meeting with the WFP in Rome during November 2009, Chevin Fleet Solutions immediately began developing the FleetWave system, and says that it has achieved a short turn-around time and successfully engineered the software to the specific requirements of the WFP. This includes the addition of a "specific trips" module, which means that FleetWave will now enable fleet logistics teams in each country’s office to input data such as vehicle routing, journey duration and fuel consumption. There's also a "way bills" module that gives fleet and logistics managers access to an audit trail of when and where deliveries have been successfully dropped off, providing full chain of custody records for all aid donations.
Jean Francois Milhaud, ODTL / FSU / Fleet Manager at the WFP HQ in Rome, said: 'I am delighted to be extending our relationship with Chevin. They have adapted the FleetWave system to our specific needs, allowing us to utilise each fleet to its full potential, making the organisation as a whole more efficient and helping us to reduce cost whilst achieving our aim of providing food and other aid to those in need.'
Following initial implementation of the new system, the WFP and Chevin will meet to discuss further possible enhancements to the system. Options include French translation for use in the WFP’s many French speaking countries, an offline version of the system that can be updated remotely where internet access is unavailable and then automatically replicated into the live system upon return, interfaces to tracking systems, and a currency exchange rate module.
Chevin Fleet Solutions will also be providing second-line technical support to the World Food Programme. Karan Ridgard, operations director of Chevin Fleet Solutions, commented: 'It has been a pleasure working with the WFP to deliver them with this FleetWave system. We want to ensure that they receive all possible technical support, guaranteeing that any problems are solved as quickly and efficiently as possible and further improving the service of the WFP.'