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Travel management company sees growth in uncertain market

Manchester-based start-up TapTrip continues to grow, despite the overall global downturn in business travel.

TapTrip founders Jack Timblin, Neil Ruth and Thomas Young

The firm was founded by Neil Ruth, Thomas Young and Jack Timblin in 2018 and has grown from six to 20 people since March 2020 and opened new offices in London and Romania.

In two years, the company has also raised £2.7m from investors including Barclay’s, easyJet and APTI.

The business credited its rise to its development of new travel solutions, which help to drive efficiencies in the business travel market and keep workers moving.

Its business model has a core approach: “Make enforcing travel policies, expense tracking and managing best value business travel as easy as using Netflix.”

It also continues to evolve its cloud-based online booking tool, which enables its travel management partners to offer all clients, including SMEs, comprehensive services.

COO Neil Ruth said: “Our pipeline of travel management companies has grown rapidly as many have realised that the online model we use for travel is far more defensible against future challenges we may face. The travel industry is struggling, so we adapted our service offering to help keep the industry moving, we integrated a live chat functionality into TapTrip, allowing for the human touch through tech, which is needed at a time of such uncertainty.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.

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