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Toyota recalls 30,790 Prius models in UK

By / 8 years ago / Latest News / No Comments

The recall affects current-generation models manufactured between March 2009 and February 2014 – it does not apply to any other Toyota hybrids.

The issue lies with the software used to control the boost converter in the Intelligent Power Module, part of the hybrid system’s inverter assembly. Due to the current setting, the car’s warning lights may go off and the car is likely to switch to “failsafe” operation where it operates with reduced power.

The brand said that: ‘In limited cases the hybrid system may shut down, causing the vehicle to stop,' and added that the problem will occur without warning.

There have been no reports of any accidents or injuries relating to this issue in the world. In Europe Toyota has recorded 11 field reports of the issue occurring.

The recall is taking place just weeks after a US recall of various models due to a problem with the seat heaters and follows a series of mass recalls in recent years that have hit at the carmaker’s reputation for quality.

Under the latest issue, all vehicles affected are being recalled so that the control software can be updated. Vehicle owners will be contacted by Toyota within the coming weeks by post or telephone and asked to make an appointment to bring their car to their nearest Toyota centre, in accordance with Vehicle and Operator Services Agency (VOSA) guidelines. The software update will take about 40 minutes to complete and the work will be carried out free of charge.

Fleets can check whether their vehicles are affected using a registration look-up function in the owners section of the main Toyota website (www.toyota.co.uk) and can also call the Toyota Recall Helpline on 0800 1388744 for any further information.

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