RoSPA enhances customer experience for Fleet Safety division
The division, which was renamed last year to RoSPA Fleet Safety, has assessed and realigned all of its business practices over the past 12 months.
In addition to the improvements within RFS, RoSPA is working to establish partnerships with vehicle technology companies to provide a more holistic solution for clients to manage their occupational road risk.
As part of the RoSPA review of developing road and vehicle technologies, RFS is developing a business strategy that will be designed to complement this growing sector within the UK fleet market.
Frances Richardson, RoSPA’s director of operations, said: “We have always prided ourselves on our exceptional customer service, but we will not rest on our laurels and we will always be looking to improve what we offer and how we operate.
“Our customers are striving to protect people on the road from the devastation of tragic accidents, so they will always be at the heart of what we do.”
“As RFS is a division of the wider RoSPA charity, any financial surplus is channelled into the delivery of our core mission statement of ‘saving lives and reducing injuries’. Therefore the more activity RFS delivers the more it can contribute.”