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RAC, VHD and Europ Assistance tie up for motor services  

The RAC, VHD and Europ Assistance have signed a new agreement to bring an enhanced pan-European offering for motor services.

David Wallace, director RAC Business Services

David Wallace, director RAC Business Services, says UK fleets will benefit from a pan-European offering in motor services

The new agreement builds on an existing partnership between the RAC and Europ Assistance and is intended to improve the offering to European-headquartered motor manufacturers, leasing companies and fleets.

In particular it enables the firms for business on a Europe-wide basis under the umbrella of one organisation providing centralised functionality.

RAC Business Services director David Wallace said: “What this means for our customers in the UK and Republic of Ireland, is that they will benefit from the RAC’s expertise in delivering breakdown and innovative roadside services across 26 countries in Europe, all this enhanced by centralized account management.”

He added: “Having already worked together for a number of years, it’s clear where our organisations have particular strengths in common, and there is a shared desire to embrace technology such as telematics, digital solutions and CRM capabilities to enhance customer experience.“

The firms said the alliance may soon be extended, to include selected other partners covering new geographies as well as products and solutions.

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.