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RAC partners with Microsoft to enhance telematics services

RAC is adopting Microsoft technology to drive improvements and the launch of new services for its telematics platform.

Nick Walker, managing director of RAC Telematics

Nick Walker, managing director of RAC Telematics

Under the partnership, the RAC is adopting Microsoft Azure and Azure IoT Hub to provide a secure platform for storing and processing massive amounts of data in real-time, and will launch new services based on the new platform technology in the coming months.

RAC Telematics managing director Nick Walker said: “Our work with Microsoft and the use of its Azure services will give us both the secure environment and the scalability to process telematics data in real-time and provide meaningful insights to drivers and fleet managers about their vehicles.

“For example, it is simply not good enough to report raw engine fault codes. Vehicle drivers need to know which codes will affect their vehicle performance and what course of action to take. Given the years of experience the RAC has of interpreting vehicle fault data into fixes, we have the knowledge to provide drivers with the advice they need.

“However, when scaled across hundreds of thousands of vehicles with simultaneous live data streams, it requires huge amounts of data and processing capability wrapped in a secure and reliable environment. This is why we have chosen to partner with Microsoft.”

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.