RAC launches specialist patrols to deal with misfuelling
RAC Fuel Patrol is a service available to both RAC members and non-members that aims to get drivers back on the road faster after misfuelling. The patrol vans are fitted with specialist equipment to extract the contaminated fuel and flush the fuel system on the spot with motorists driving away, on average, 40 minutes after the patrol arrives at the scene.
The problem is more complicated in cases where the engine has been run following the misfuel, and the vehicle will need to be towed to a garage to assess the extent of the damage.
David Bizley, RAC’s technical director, said: 'Misfuelling is a common and costly issue – every three and a half minutes a motorist makes this simple but expensive error. RAC Fuel Patrols are now able to drain and flush misfuelled vehicles at the roadside to get motorists back on their way more quickly.
'However, if the engine has been started the damage can be devastating, with repair costs of anything up to £6,000, depending on the vehicle model, but RAC Fuel Patrols are also able to recover vehicles to a garage using their rapid deployment trailer. In addition to resolving misfuelling call-outs, RAC Fuel Patrols can attend other breakdowns – a service unique to RAC.'
A number of RAC Fuel Patrols are currently operating in London, Derbyshire, Nottinghamshire, Buckinghamshire, the South West, Liverpool, the South Coast and part of the West Midlands. The service will continue to expand over the next few months to cover additional misfuelling hot spots.
The service is not included as part of a breakdown policy, but is available as a pay-on-use service to both RAC members and non-members for £175 and £190 respectively.
The RAC is also offering drivers the opportunity to eradicate the risk of misfuelling with the FuelSure device, which is available from the newly-launched RAC webshop (www.racshop.co.uk), RAC Patrols and recovery specialists for £29.95.For more of the latest industry news, click here.