Vehicle camera specialist ProVision has updated its CameraMatics platform with a new proactive email status alerts function.

(L-R) ProVision co-founders Mervyn O’Callaghan and Simon Murray

The new functionality will flag any disruptions or malfunctions to a vehicle’s camera hardware and notify the fleet manager, giving them peace of mind and full visibility of any issues.

Simon Murray, co-founder of ProVision, said: “You would be surprised how often we hear from fleet managers who were left without key footage because a fault has been unnoticed for days, weeks or even months. The problem is that any number of random issues can occur, such as cameras getting knocked off or damaged by flying debris, or fleet managers removing media and hard disks to download a large amount of footage, only to then reinsert it incorrectly, which causes the system to be unable to record footage. Most systems have no mechanism to inform the fleet manager that these issues are present and that is a major and pressing concern for them.

“This is a double-blow for fleet operators who have invested significant funds in a system, only to still be left without footage when they need it most.”

Mervyn O’Callaghan, CEO and co-founder of ProVision, added: “We looked at various approaches, such as using push notifications and SMS, but ultimately settled on the old faithful of email. Fleet managers told us that they didn’t want anything overly complicated that required them to add software or apps, and they wanted a single itemised message rather than many short notifications.

“Anything we can do help ensure each vehicle is minimising its risk, we will do,” he finished.