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Prestige launches mobile servicing for fleets

Prestige Fleet Servicing has launched a mobile servicing solution to help fleets cut vehicle downtime. 

Joe Bhamra, commercial director of Prestige

Prestige’s Joe Bhamra says the new mobile service will help fleets with emergency and other time-limited incidents

Already trialled with a number of fleets, the new solution is being offered alongside the mobile solutions that many of Prestige’s service network centres currently offer and is being provided by a number of separate specialists with a network of mobile operatives throughout the UK.

“While our static network continues to grow in line with our expansion plans, we also wanted to be able to offer our fleet customers a mobile solution on a national level, coordinated through our operations centre in Melton Mowbray,” said commercial director, Joe Bhamra.

“We see real benefits for our fleet customers in being able to provide them with a multi-layered SMR solution and to be able to cope with emergency and other time-limited incidents, often in remote areas of the country,” he said.

Bhamra added that service and maintenance controllers at the company’s operations centre would be able to make the decision whether a company driver required a mobile service or if the work could be handled routinely within one of the network’s service centres.

This would be based on the nature of the work involved, its complexity and the amount of time required to get the vehicle back on the road. For many of Prestige’s customers, particularly those with commercial vehicle fleets, reducing vehicle downtime is of paramount importance to improve productivity and profitability.

“We hear many other mobile operators say they can carry out all levels of work at the roadside. But careful consideration needs to be made when booking mobile jobs with regard to local authority regulations, and the nature and scope of work that can be carried out in a legal and an environmentally harmless way,” he explained.

Bhamra added that the service is essentially aimed at light commercial fleets, but will also be relevant to company cars as well.

“We will rely on the expertise and professionalism of our controllers to determine which is the best course of action for the work involved – static or mobile,” he added.

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Natalie Middleton

Natalie has worked as a fleet journalist for 16 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.