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Prestige Fleet Servicing system updates to speed SMR process

Prestige Fleet Servicing has upgraded its Unity operating system with a number of new features that will speed up servicing, maintenance and repair (SMR) work for fleet users and service centres.

Nick Hutton, operations director, Prestige Fleet Servicing

Nick Hutton, operations director, Prestige Fleet Servicing

Used by its national network of almost 400 service centres for diary management, SMR authorisations and electronic invoicing, Unity is being updated to offer mobile phone authorisation to all service centres by the end of the year following a successful six-month pilot. This will enable service centre technicians to upload images and videos of work that requires authorisation and receive acknowledgement and approval in return.

Prestige is also introducing a new series of system rules for Unity that will increase the number of automatic authorisations for standard servicing work and MOTs, helping to speed up job times.

Prestige has also integrated Unity with the DVSA database, enabling fleet customers to verify that their vehicles have a valid MOT, as well as checking the vehicle’s MOT background to show any previous failures or prior advisory notifications outside the Prestige network.

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Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006.