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Polestar expands UK network to 100 service points

By / 2 months ago / Latest News / No Comments

Polestar has appointed 100 authorised service points across the UK as it continues to grow its operations in the market.

Each service point has specific Polestar-authorised service technicians and has undertaken bespoke training in electric vehicle technology

The network draws upon parent firm Volvo Cars’ service network, but with specific Polestar-authorised service technicians. Each service point has also undertaken bespoke training in electric vehicle technology.

Rapid provision of parts has also been taken care of; Polestar service points will receive up to three deliveries of parts per day via Volvo’s parts logistics system.

And customers can make use of a nationwide pick-up and delivery service, if preferred.

Jonathan Goodman, head of Polestar UK, said: “With our digital retail model we knew it would be crucial to provide our customers with a reliable and established service network from day one. With our strategic connection to Volvo Cars, we have enabled access to their service network which means that Polestar owners benefit from the Volvo service footprint all over the UK.”

Polestar is also continuing to expand its operations in the UK with a new test-drive hub in Milton Keynes, enabling drivers to get behind the wheel of the Polestar 2.

More test-drive hubs will follow in Daventry, Cambridge, Harrogate and other UK locations during the summer. The hubs supplement Polestar’s London and Manchester Spaces, which have also recently re-opened their test-drive programme, and will help deliver more than 28,000 test drive slots by the end of 2021.

Goodman continued: “Now, we can add Polestar service points from Inverness to Truro, from Belfast to Canterbury and from Aberaeron to Norwich. Actions speak louder than words, and what we are doing demonstrates the importance of the UK market to Polestar.”

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Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day.